ABOUT SHIGERU KAWAI

PHILOSOPHY-3 ~ Quotes from the people who tune our pianos ~

A trusted ally, working alongside the performer to express the ultimate sound.

MPA :
Artists who create and refine sounds.

Kawai’s most esteemed sound creators are proudly known as Master Piano Artisans (MPA).
They are the only individuals who can send Shigeru Kawai pianos out into the world.
The title of MPA is a special qualification, bestowed upon the finest piano technicians - those who possess skill, dedication, and a passion for music.

shigeru kawai

Experience and effort are needed to become a skilled tuner.
— Kenji Yamawaki

In tuning, 100% perfect tuning doesn’t exist. That’s why we have to keep striving to keep our customers satisfied.
— Kinichi Masumoto

I always recommend for my customers to play on the grand pianos, regardless of their level of playing skill. That’s because I believe that the appeal of the pianos can be found in grand pianos.
— Makoto Simosato

Shigeru Kawai

Shigeru Kawai

Shigeru Kawai

shigeru kawai

I offer my skills to respond to customers’ needs, not to force my knowledge on customers.
— Tadashi Sadaoka

I tuned a piano that had been left in a closed school and held a concert with it. Afterward, letter was sent to me that said, “You tuned the piano very well.” I was moved by their words.
— Norio Takashima

No matter how experienced you are, the basics are important. Tuning starts with unison and ends with unison.
— Akitoshi Hirai

Shigeru Kawai

Shigeru Kawai

Shigeru Kawai

Even the smallest detailed sounds are tuned by hand. Even the smallest detailed sounds are tuned by hand.

Even the smallest detailed sounds are tuned by hand.
Only qualified tuners who have passed the rigorous tests are allowed to provide after-sales service to Shigeru Kawai owners. At KAWAI, we believe that a grand piano that satisfies the exact requirements of its owner can only be finished by the other expressionist: the piano tuner.

Quotes from the people who tune our pianos

  • ● I strive to respond to users’ requests as carefully and attentively as possible. (Dai Sasaki)
  • ● The customer that I sold the first grand piano was an elementary school student. Now he is working as a piano instructor. I am proud of that. (Naomiki Sakagami)
  • ● I once spent an entire day tuning a piano. The customer was glad, saying “I’m amazed how the sound of piano can drastically change.” (Yuuki Kamata)
  • ● I think it is entirely up to the tuner whether a piano will be good or bad. (Takeshi Okubo)
  • ● You cannot compromise on skill. (Hirofumi Eguchi)
  • ● One customer said to me, “I buy KAWAI pianos because I want you to tune my pianos.” (Masaharu Endo)
  • ● I always keep in mind that I must work dutifully and never cut corners when tuning. Cutting corners will stop impove my skills. (Hitoshi Onodera)

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